Shirley Taylor CSP has established herself as a leading authority in modern business writing and communication skills. She is author of 12 successful books on communication skills, including the international bestseller ‘Model Business Letters, Emails and Other Business Documents seventh edition’, which has sold over half a million copies worldwide. She has written many other books including Success 365, Communication: Your Key to Success, E-mail Etiquette, and many more.
Shirley was born in the UK, and has lived and worked in Singapore, Bahrain and Canada. She has over 30 years’ experience in teaching and training. After making Singapore her home in 2002, Shirley established her own company in 2007.
Shirley engages and interacts with all her participants in her popular one-day and two-day training workshops. She puts a lot of passion and energy into her workshops to make sure they are entertaining, practical and informative, as well as a lot of fun.