Partner Session – BO1 – It’s Not Personal, It’s Cultural! Using Conscious Communications in a Multicultural World
Intercultural competency in speaking, coaching, trainings, and business development is now a compulsory skill set.
Having a global mind set is key to success in today’s world. Intercultural communications is a make or break skill. Overcome discomfort and stress of not understanding. Raise consciousness and confidence when working with multicultural audiences, teams, coach clients. Improve business relationships with respect, honor, and trust.
What is cross-cultural competency, diversity, inclusion. Why is it important? We are not just what is seen externally, but what is unseen internally. We will cover:
- Some General Cultural/Societal Categories and Behaviors
- How to Communicate with Your Audience and Counterparts and How They Listen
- Non-Verbal Communications That Differ Across Cultures and How to Engage Participation
For 35 years, Harriet Russell (BS Sociology, MS Linguistics) has helped people stop offending each other when working with diversity. From managing Public Relations at Sony in New York City to translating for ABC News at the Tokyo Economic Summit to jetting off to Minsk, Belarus on the U.S. State Department Speaker Grant, Harriet facilitates intercultural understanding.
Harriet lived overseas in total immersion, is fluent in several languages, and a published author. Commended by the Fulbright Commission and given an award by Rotary International for creating friendly relations among peoples of the world, Harriet works with multicultural teams and leaders to build cross-cultural competency.
Her most recent book Doing Business with Ease Overseas: Building Cross-Cultural Relationships That Last is curriculum at universities in the USA and abroad.